Clinical Services

COVID-19 (Coronavirus) Information

ARCH clinic is currently operating by appointment only.  Please call 519-780-5298  to book an appointment.  When you arrive for an appointment, please knock and wait for a nurse to let you in, there may be a slight delay because our nurses will need to put on personal protective equipment before answering the door.  You must wear a mask for your appointment, if you don’t have one we will provide you with one.

The safety of our patients, participants, and staff is our main priority. We will be sharing any and all information that is important for you to know through our communication channels. Please visit the following website to stay up to date with information regarding

What you need to know:

  • Please stay home if you are not feeling well. If you have a coughfever, or difficulty breathing, we kindly ask you to limit the spread of infection by limiting your contact with others.
  • Please stay home if you believe that you have been exposed to COVID-19. You may have been exposed to COVID-19 if you or someone close to you has travelled abroad in the past two weeksand/or you’re experiencing symptoms (cough, fever, difficulty breathing).
  • Please contact the appropriate health authorities for further direction and testing if you believe you may have been exposed to COVID-19.
    Wellington-Dufferin-Guelph Public Health1-800-265-7293 ext. 7006
    Wellington-Dufferin-Guelph Public Health after hours1-877-884-8653
  • To avoid spreading infection, please do not come to ARCH or go to a clinic or hospital if you believe you may have been exposed to COVID-19. Call any of the numbers above and bea ready to self-isolate if necessary.

The ARCH Clinic is a community-based outpatient HIV clinic offering effective and compassionate care and treatment for people living with HIV/AIDS who reside in Guelph-Wellington-Dufferin, Kitchener-Cambridge-Waterloo, Grey-Bruce Counties.

The clinic is client and family-centered and emphasizes a continuum of care. Clinic staff help people living with HIV/AIDS address the many complex health, social and emotional needs they face. Our services are coordinated with other health and social service agencies.

Our healthcare team of doctors and nurses provide a continuum of care. Lab services are available on site for bloodwork. Please be advised that in order to ensure that your blood specimen arrives at the laboratory by the cut-off time set by them, blood samples must be drawn by 3:30 pm.

Anyone who is HIV-positive or thinks they have been exposed to HIV may connect with us at the clinic: no referral is needed!

The clinic is open Tuesday-Thursday from 9:00am – 4:00 pm. Please note that we are not open on Mondays, Fridays and statutory holidays.

To contact the clinic, call our office during our hours at 519-780-5298 or email


Health Services Information for Ontarians

ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness or gambling. We are funded by the Government of Ontario.